Information Systems

ITCare Support Program

The ITCare Support Program is a proactive service that is used to manage and support computer networks. This tiered program will improve system uptime and availability which will result in improved utilization and productivity for corporate networks and is custom fitted to each compant to ensure a maximum investment to benefit ratio.

Annual Support Contract Levels

Bronze Support- Would your company benefit from knowing that a highly trained IT support person is only a phone call or email away? Do you want your calls for technical support to be given priority? Are you tired of the nuisance pay-as-you-go technical support? If so, consider using our Bronze Support, which will meet your need for regular phone and email support to ensure your computer's health.

Silver Support- Are you ever anxious, wondering if your network is running at peak performance or just limping along? A network's pulse can be measured using specific indicators that reflect network health. If you are interested in keeping yoru network healthy and looking to avoid the "fix on failure" trap, consider signing up for our Silver Support. This support will provide regular on-site visits from a network professional to review server health, to ensure the soundness of your IT infrastructure.

Gold Support- Does your company require the insight, expertise, and experience of a seasoned, Certified Systems Engineer familar with small-to-medium-sized business pressures, but your payroll won't support such an individual? If so, consider "time-sharing" a Network Engineer by purchasing our Gold Support. Gold Support professionally and proactively cares for your IT infrastructure-giving you more time to concentrate on growing your organization.

Optional Add-on Service Package

Enterprise Patch Management Service- Patching computer systems used to be marginally benefical and aptly fell under the adage "if it isn't broken, don't fix it", but in today's environment, an organized Patch Management system is a requirement to maintain system security and integrity. In fact, Patch Management is just as important as Antivirus protection to adequately protect your network from intrusion and infection. Consider engaging MANTEC to manage your company's Patch Management needs so that you cna rest assured that your network is being kept up to date with the current manufacters' patches. MANTEC offers two levels of Patch Management to meet you particular company's needs, server patch management and enterprise patch management.

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MANTEC Blog

A Blog Post About Lean Manufacturing

Sept 30, 2008 | Posted By: John Doe | Category: Lean Manufacturing

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